The Company respects the privacy rights of Users and is committed to protecting the information collected through its products, services, and websites.
SCOPE OF APPLICATION
Company uses third parties for various services related to the Online Services, including customer support, technical support, contest data collection, and email fulfilment. When User signs up to receive a newsletter, Company may share User’s personal information as necessary for third parties to provide services on Company’s behalf. These third parties are not permitted to use such information for their own marketing purposes.
COLLECTION OF PERSONAL DATA THROUGH THE WEBSITES
Personal data of the User may be collected and processed in connection with the provision of Online Services offered by the Website. In order to receive newsletter, marketing offers the User provides some personal data, i.e. e-mail address. While using the Website, other data concerning the history of use, use of the account functionalities, etc. may also be processed. In this case, personal data of the User is processed in order to provide services offered by the Company in accordance with the Regulations, such as sending marketing offers and newsletter. The processing of data for the above purposes is lawful, because it is based on the User’s consent for processing of his personal data for specific purposes (legal basis - Article 6(1)(a) of the GDPR).
Providing personal data is voluntary, however, failure to provide data which are necessary to use a given service of the Website may prevent the User from using this service, e.g. prevent receiving the newsletter and marketing information. Personal information is information that identifies the User and that may be used to contact the User online or offline. The Company collects personal information from User on a voluntary basis. When User submits personal information to the Company, it will usually take the form of:
• Subscribing to newsletters or alerts;
• Registration for Online Services, websites, products, contests, and special events;
• Using “tell a friend,” “email this page,” or other E-Card features;
• Requesting technical support;
• Participating in polls, surveys, and questionnaires;
• Otherwise through use of our software, including console products, mobile products, and personal computer products, and through the use of our online products or Online Services where personal information is required for use and/or participation.
The types of information collected in connection with the activities listed above will vary depending on the activity. The information Company collects may include personal information such as your first and/or last name, e-mail address, mailing address or geolocation. In addition, Company may collect User’s age, gender, date of birth, zip code, hardware configuration, survey data, purchases, IP address. Company may combine the information with User’s personal information and across other computers or devices that User may use.
COMPLAINTS, QUESTIONS AND TECHNICAL SUPPORT
When contacting for technical support, other questions or complaints, the User indicates their details, such as e-mail address, in order to be able to obtain answers to their questions or complaints. This data is processed for the purpose of providing information regarding questions and complaints. The data processing is lawful because it is necessary for the purposes resulting from the legitimate interests pursued by the Company (legal basis - Article 6(1)(f) of the GDPR). The legitimate interest of the Company consists in the necessity to respond to inquiries of Users and to process complaints.
Through the Website, the User may consent to direct marketing, i.e. receiving marketing information by electronic means. In such a case, the basis for data processing will be the User’s consent (legal basis - Article 6(1)(a) of the GDPR). The marketing information provided in this manner may include, but is not limited to, information about the Company’s services and products, events, questionnaires, newsletters, etc. This consent is entirely voluntary and is not a prerequisite for the use of the Websites. The User can opt out of receiving marketing information via electronic means at any time, e.g. by clicking on the link included in the received e-mail containing marketing content.
ANALYSIS AND RESEARCH
In the event of data collection for using technical support, submitting complaints and inquiries, participating in competitions, sending marketing information via electronic means, the Company may process User data for statistical and marketing analyses, developing marketing strategies and improving the quality of its services and products as well as the performance of the Websites. For this purpose, the Company may also use anonymous and non-anonymous questionnaires filled in by Users directly with the use of forms available on the Website or sent by Users via e-mail or in any other way. The data processing for the above purposes is lawful because it is necessary for the purposes resulting from the legitimate interests pursued by the Company (legal basis - Article 6(1)(f) of the GDPR). The legitimate interest of the Company consists in processing the data of the Client and the User in order to improve the quality of services and marketing of the Company’s services and products.
CONSENT FOR PERSONAL DATA PROCESSING
If the Company asks the User to consent to the processing of personal data, e.g. in connection with the electronic transmission of marketing information or in connection with the participation in new projects or initiatives of the Company, and the User has given such consent, the User has the right to withdraw his consent at any time, which will not affect the lawful processing of data until the consent is withdrawn.
In connection with the processing of personal data, User has the following rights:
a. the right to access his data and receive a copy thereof,
b. the right to rectify (amend) his data,
c. the right to delete data (if, according to User, there is no reason to process his data, User may demand that the Company delete it),
d. the right to limit the processing of data (User may demand that the Company limit the processing of data only for their storage or to perform agreed actions),
e. right to object to the processing of data (User has the right to object to the processing of data on a legitimate interest basis, the Company shall no longer process the personal data unless the Company demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims),
f. the right to transfer data (User is entitled to receive from the Company in a structured, commonly used machine-readable format personal data which you provided under the agreement or consent. User may order the Company to send this data directly to another entity),
g. the right to lodge a complaint from the supervisory authority (if User determines that the Company is processing data unlawfully, User may submit a complaint to the supervisory authority).
DATA SECURITY AND STORAGE
The Company declares that the data stored and processed by it are secured in a necessary manner in accordance with applicable legal regulations. The Company maintains appropriate technical and organizational security measures. Access to the User’s personal data is granted only to employees who need the data in order to provide services and operate the Websites. Personal data of the User will be stored for as long as it is necessary to provide services, provide technical support, prepare an answer to an inquiry or complaint, and no longer than for the period specified in the law or for the period of the statute of limitations of claims. Where the Company processes data for the direct marketing of its products and services, the data will cease to be processed for this purpose as soon as the User objects to the processing of their data. The User may also withdraw their consent to the sending of marketing information by electronic means at any time, and the information will no longer be sent after the withdrawal of consent.
The Company may share User’s personal information to fulfill a request User has made, such as signing up for an email list or requesting customer support. In addition, Company may share aggregate and other information regarding Online Service usage statistics and user demo- graphics with third parties. Company may share User’s personal and other information with third parties in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose User or Company to legal liability, including as required by law enforcement or other government officials. Company also may share User’s personal and other information with third parties when we have reason to believe that a disclosure is necessary to address potential or actual injury or interference with our rights, property, operations, users, or others who may be harmed or may suffer loss or damage, or when Company believes that disclosure is necessary to protect Company’s rights, investigate, or enforce the policies, terms, and conditions, combat fraud and/or comply with a judicial proceeding, court order, or legal process served on the Company. In addition, User’s personal and other information may be disclosed to a potential or actual successor or assign in connection with a proposed or consummated merger, acquisition, reorganization, bankruptcy, or other similar event involving all or a portion of the Company, the Company’s customer information may be transferred to our successor or assign.
REDIRECTING TO THIRD PARTY WEBSITES
In the event that Users are redirected to websites of entities other than the Company, the Company does not provide such entities with any personal data of the Users. To the extent that the functions or related websites visited by the User is not Company Website, the Company is not responsible for the processing of personal data related to the use of these websites. In order to understand the principles of data processing on these websites, the User should refer to the privacy policies made available on these websites.
To protect User’s personal information, the Company follows generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information User has provided. The Company has security measures in place designed to protect against the loss, misuse, and alteration of the information under our control. Personal information collected by the Company is stored in secure operating environments that are not available to the public. To prevent unauthorized electronic access to personal information, the Company maintains information collected online behind a firewall protected server. However, no system can be 100% secure and human errors occur, so there is the possibility that there could be unauthorized access to User’s information. By using Company’s services, User assume this risk.
The Company recognizes the importance of safeguarding the privacy of children and encourages parents to check and monitor their children’s use of online activities regularly. The Website is not aimed at nor intended for children under age of thirteen (13). If the User is under the age of thirteen (13), it is required not to use the Website. If the User is over the age of thirteen (13) but under the age of eighteen (18), should use the Website only with the involvement and permission of a parent or legal guardian. The Website doesn’t accept registration from children under the age of eighteen (18). No personally identifiable information is purposefully or knowingly collected from children under the age of eighteen (18) by Company without parental consent. If Company discovers that a person under the age of eighteen (18) has provided Company with any personal identifiable information, Company will use commercially reasonable efforts to delete such person’s personally identifiable information from its system. Every User herby agrees that all provided information, including but not limited to age, shall be truthful and correct.